Niagara Falls Hotel FAQ's - Sheraton on the Falls Hotel, Niagara Falls Ontario, Canada
All of the information and tips you need to know about the Sheraton on the Falls Hotel and the destination of Niagara Falls, Canada.
If we do not answer your question below please contact us directly by e-mail at reserve@niagarafallshotels.com.
What is check in / check out times at the Sheraton on the Falls Hotel?
At the Sheraton on the Falls Hotel, check in starts at 3:00pm, and our check out time is for 12:00pm noon.
Where and how do I park my car, and how much will it cost me?
At the Sheraton on the Falls Hotel we offer two options for parking. You can park your car yourself in our easily accessible self parking garage for $15 plus taxes per night, or you can have our valet department park your car for $25 plus taxes per night. Both options are available to you at check in.
Where is Casino Niagara in relation to the hotel?
It's simple for guests of the Sheraton on the Falls Hotel to get to Casino Niagara. The Casino is next to the hotel accessible via our internal walkway.
Do you offer shuttles to the Falls view Casino and Resort?
Shuttles are not offered directly through the hotel to get to the Falls view Casino, however Casino Niagara offers a shuttle that runs daily to and from both casinos.
Does the hotel offer any special packages for guests?
Yes! We have a variety of great hotel packages to suit your needs while you're away from home. From meal, waterpark and golf packages, we have all options covered. Please feel free to visit our Hotel Packages page for more information and pricing.
Will the hotel accept my beloved pet while I travel?
The Sheraton on the Falls Hotel welcomes dogs. With our Love That Dog program, your dog if supervised at all times, can stay in your Hotel room with you in Niagara Falls. However, we ask that your Dog gets a chance to enjoy all the sights and sounds of Niagara Falls as well by not leaving him unsupervised in the room. Dogs are not allowed in any public areas, restaurants, or walk-ways on the complex. Please inform your reservation that you will be bringing your dog, or call the hotel directly to let us know. Please visit our Hotel Policies page for more information.
How do I get to the Sheraton on the Falls Hotel?
Whether you are coming from the USA, or from out of town the Sheraton on the Falls Hotel is quite easy to find. Please visit our Hotel Directions page for detailed maps and information.
Does the Sheraton on the Falls Hotel have a pool for guests?
The Sheraton on the Falls Hotel actually has two Falls view guest pools. An indoor Falls view pool which is open all year and a seasonal outdoor pool that overlooks the Falls. Don't forget about our Fallsview Indoor Waterpark which is also available to guests of the hotel.
Are there any fridges or microwaves in the hotel guestrooms?
Microwaves are not available in guestrooms, and refrigerators are available for your stay for a rental charge of $25 plus taxes. (Subject to availability)
If we were unable to answer your question, please contact us by e-mail at reserve@niagarafallshotels.com.
