Niagara Falls Hotel Amenities

Hotel Amenities

This modern, full service Falls view hotel features a long list of world-class hotel amenities, that enhance the appeal of this property. Falls view pools, revitalizing spa, exquisite dining and more make the Sheraton standout as one of Niagara’s best hotels.

Two Fallsview Restaurants

Enjoy world-class cuisine at the Sheraton on the Falls Hotel. The hotel features two exciting fallsview dining experiences; Windows by Jamie Kennedy and the newly renovated Fallsview Grand Buffet Restaurant.

Windows by Jamie Kennedy champions the best in Niagara through a seasonally based, evolving menu. The locally sourced menu highlights the passion and dedication of Chef Jamie Kennedy and Chef De Cuisine Ross Midgley to the locavore and slow food movements. An exceptional dining experience above the Falls, Windows has recently been awarded the prestigious CAA/AAA 4-Diamond rating, becoming one of only three restaurants in Niagara to receive the rating, and the only Falls view restaurant to do so.

The newly renovated Fallsview Grand Buffet features a delectable buffet and live action stations for breakfast, lunch and dinner that are sure to satisfy every appetite.

Each restaurant showcases the best Falls view and delicious menus making each visit a truly unique Niagara experience.

One-of-a-Kind Fallsview Spa

Relax and rejuvenate at the Sheraton’s new Fallsview Christienne Spa. This one-of-a-kind spa features a full range of treatments and packages and a host of exclusive amenities. The spa is home to one of only six Hydrotherapy Infinity Jetted Tubs in Canada, breathtaking Fallsview Treatment Areas, a Fallsview Relaxation Lounge and is the exclusive home in Niagara to the GUINOT line of skincare products.

Stay on Track Away From Home

Keep fit with the new Sheraton Fitness Program. The new fitness centre, located on the 2nd floor offers treadmills, stationary bikes, elliptical machines, free weights, stand-along press and curl machines and a host of fitness studio equipment. An innovative hotel fitness program, Sheraton Fitness was designed in partnership with Core Performance to develop a series of downloadable workout programs with each type of traveler in mind.

Indoor & Outdoor Pools

The Falls are not the only source of water at the Sheraton, this hotel features two Falls view pools on site. The indoor Falls view pool is open all year and the outdoor Falls view pool and patio (on the roof of the conference center) is a great option to relax and enjoy the wonder of the Falls.


The Sheraton Lobby is a hub of activity – and is home to the Link@Sheraton, an innovative approach to hotel guest internet service. Each guestroom in the hotel offers high speed wireless internet however the Link prompts guests to head to the lobby to enjoy the sight, sound and communal experience of travel. The free service provides guest the ability to keep in touch with friends, family and the office while on the road and the chance to meet fellow travelers. The Link now offers the PrintME Service, which allows guest to send a print job to participating locations in anticipation of the arrival. The print job is then stored for up to 24 hours and ready to print when accessed with the secured ID attached to each print document via the PrintME touchscreen.

Lobby Lounge

Situated next to the interior shopping concourse, the Lobby Lounge is a relaxing venue for a nightcap, an ideal gathering point throughout the day or a space outside of your guestroom to sit and relax with a paper, laptop or catch a game.

Club Lounge

Located on the Upper Lobby Level, the Sheraton Club Lounge provides a private upgraded space within the hotel where you can enjoy complimentary continental breakfast, coffee, tea and snacks throughout the day. Overlooking Oaks Garden Theatre and the Falls, the Club Lounge has one of the best views in the hotel. Upgrade your reservation to include Sheraton Club access.

Shopping Concourse

The Sheraton on the Falls Hotel shopping concourse is home to a variety of stores. Located on the Lobby level, the stores offer a wide selection of souvenirs or forgotten travel items. Stores include: On the Falls Souvenir Shop, Rainforest Cafe Gift Shop, Hard Rock Cafe Boutique, Hershey’s Chocolate World Niagara Falls, and the Always Refreshing Soda Shop.

Starbucks Cafe

The Sheraton on the Falls Hotel has it’s very own Starbucks Cafe located in the lobby of the hotel. Pickup your favourite beverage, morning coffee or quick snack throughout the day, Starbucks is open early and closes late to satisfy your cravings.

Indoor Connections

The Sheraton not only features great amenities it also connects you to them. The Falls Avenue Indoor walkway provides guests of the Sheraton with direct indoor access to Casino Niagara, the Fallsview Indoor Waterpark and a multitude of other great Niagara Falls attractions and dining options.