Hotel Event FAQs

Answers to the most frequently asked questions can be found here.

Why the Sheraton on the Falls Hotel?

You can’t get much closer to the splendour of Niagara Falls than the aptly named Sheraton on the Falls Hotel. Winner of the CAA/AAA Four Diamond award, our hotel features opulent accommodations with the Sheraton Signature Bed, many with dazzling fallsviews and fireplaces. An array of suites offer preferred features such a Penthouse Two Storey floorplans, Juliet terraces and Jacuzzi tubs. Discover gourmet dining, four-season recreation, Christienne Fallsview Spa and our new Sheraton Fitness Centre.

The Sheraton on the Falls Hotel is an enchanting meeting destination. With indoor connections to Niagara’s largest hotel conference centre, Casino Niagara, Hard Rock Cafe, Adventure City, and the Hershey Store, the Sheraton has become the cornerstone of the 20 acre Falls Avenue Resort. The Sheraton is proud to introduce the world’s only Fallsview Indoor Waterpark. 16 Waterslides, a gigantic wave pool, outdoor activity pool, Tiny Tot’s play area, and Beach House Play area make up some of the 125,000 square feet of Water fun. The Sheraton is steps away from Niagara Falls, and most of the most popular attractions in the City.

Whether you stay indoors or head out, the Sheraton on the Falls Hotel is your entrée into the excitement that is Niagara Falls.

Why Niagara Falls?

The Niagara Region is a magnificent landscape that draws over 20 million visitors each year, a diverse tourist destination that holds one of the world’s greatest natural wonders, Niagara Falls. From the thundering power of the American and Canadian Falls, to manicured golf courses and undulating hills of the surrounding wine county, Niagara is bejeweled with wonderful sights. Whether you crave theme park excitement, casino action or historic museums and forts, Niagara has something for everyone.

Is the Hotel easily accessible by air?

We are conveniently accessible from two international airports: Toronto’s Pearson International Airport (YYZ) is just an hour away. Canada’s largest airport offers over 300 nonstop flights daily from over 35 airlines (non stop service to 25 Canadian and 53 United States destinations). An alternative is Niagara/Buffalo International Airport (BUF), 30 minutes away, offering nonstop service to 18 cities. Additionally, corporate aircraft can use the Niagara District Airport just 15 minutes away.

By Car, Niagara Falls is easily reached via the Queen Elizabeth Highway, Ontario’s major roadway which connects to Toronto, Canada’s largest city, and the New York State Thruway system.

Do you offer a fitness centre?

Yes, you will be able to keep your fitness schedule on track at the Sheraton on the Falls. Our new Sheraton Fitness Centre has just opened. Located on the 2nd floor, Sheraton Fitness is complimentary for all hotel guests and is available 24hrs a day. Home to treadmills, elliptical machines, stand-alone curl and press machines, stationary bikes, free weights, and a selection of fitness studio equipment you will have no excuse for missing your workout!

Will I be near area attractions?

Sheraton on the Falls Hotel is close to it all. The Sheraton is connected to the Falls Avenue Resort through indoor walkway, and is a quick walk from adventures in and around the Falls, and a short drive from the serene wine country.

What should I know about before traveling to Canada?

Currency: Due to exchange rate fluctuations, the most beneficial method of payment would be by credit card. The balance owing would be charged to the card in Canadian, and then processed into the currency of the country the card is issued from by the credit card company based on the rate of the day. The Front desk may be able to do an exchange in small denominations, however, a local bank would be the best option.

Electricity: Outlets and voltage (110 volts) are the same as in the United States.

Language: Canada’s two official languages are English and French, but English is the predominant language in Ontario. Many banks, hotels, airline offices, service institutions, shops and key tourist destinations have multilingual staff.

Do I need a passport to travel to Canada?

All non Canadian citizens will require a passport, or approved document to travel by land or air in North America. This is effective June 1, 2009.

For more information please visit:

Contact a member of the Sales Team for more information at or (905)374-4445.

Sheraton on the Falls Hotel, Niagara Falls Ontario Canada Partners